CompTIA Project+ Exam Questions

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21.

In the IaaS cloud service model, what does the service provider control?

Select all that apply.

  • Underlying infrastructure

  • Storage

  • Networking

  • Applications

  • Data

With Infrastructure as a Service (IaaS), the end-user controls applications, data, and operating systems, while the service provider controls underlying infrastructure, storage, and networking.

22.

Which of the following boards is capacity-bound rather than time-bound?

  • Kanban

  • Scrum

  • Task delivery

  • Pullthrough 

Correct answer: Kanban

A Kanban board is a physical or digital board that visualizes the work stages throughout a project. The leftmost column on a Kanban board represents the work backlog, and the rightmost column is where work items are placed when they're considered "done." The columns between the backlog and "done" represent the different stages of work. Each column between the backlog and "done" has a Work In Progress (WIP) limit that constrains how many items can be in progress at once for a given work stage. This WIP limit helps make a Kanban board capacity-bound and creates Kanban's pull system. Once one work item is moved to the next column, another can be "pulled" in from the previous column. 

A Scrum board is similar to a Kanban board but is time-bound to the increment the Scrum team is working in (an increment is typically a one-to-four-week timebox). 

Task delivery and pullthrough are not standard types of boards used to visualize work on a product or project.

23.

According to Bruce Tuckman's model, what are the five stages of team development?

Select all that apply.

  • Forming

  • Storming

  • Norming

  • Performing

  • Adjourning

  • Planning

  • Discovery

Bruce Tuckman created a model that describes how teams work through five development stages:

  • Forming: initial stages of team creation
  • Storming: the team works through status and influence among team members
  • Norming: team members get comfortable with their positions on the team and begin to focus on project problems more than people problems
  • Performing: trust is high among team members and the team is performing well
  • Adjourning: the team breaks up

Planning, Initiation, and Discovery are stages of the project life cycle, not team development. 

24.

A project is currently in the executing phase and stakeholders have realized a market change requires a significant change to make a key deliverable different than what is described in the project management plan. What is the first formal step in getting this change implemented?

  • Submit a change request

  • Wait until the next sprint

  • Have the program manager mandate the change

  • Changes cannot occur after the planning phase

Correct answer: Submit a change request

Managing change is a key activity in the execution phase of the project lifecycle, and changes can occur after the planning phase. If a change to the project management plan is needed, the first step is to create and submit a change request. 

Not all projects perform work in sprints and nothing in the question suggests that sprints are being used by the project team. A program manager should not immediately implement a change without a formal change request.

25.

Which of the following describes the MAIN purpose of a cost-benefit analysis?

  • To evaluate the financial benefits and costs of a proposed project

  • To determine the technical feasibility of a proposed project

  • To assess the risks associated with a proposed project

  • To identify the critical path for a proposed project

Correct answer: To evaluate the financial benefits and costs of a proposed project

A cost-benefit analysis is a process of evaluating the potential financial benefits and costs of a proposed project or initiative. The purpose of this analysis is to determine whether the potential benefits outweigh the potential costs and to help decision-makers determine whether the project should be pursued. 

Technical feasibility is assessed through a feasibility study. Risk assessment is a separate process from cost-benefit analysis. Critical path analysis is a method of determining the most efficient way to complete a project.

26.

Each project life cycle phase is associated with different types of documents. Which of the documents below are typically created during the Planning phase?

Select all that apply.

  • Scope statement 

  • Project management plan

  • Project charter

  • Issue log

The table below details the documents from the question and their associated life cycle phases. 

DocumentProject life cycle phase
Project charterInitiation
Project management planPlanning
Issue logExecution
Scope statementPlanning

27.

SharePoint, Google Drive, and DropBox are examples of what type of collaboration tool?

  • File-sharing platform

  • Multi-authoring and editing software

  • Wiki knowledge base

  • Conferencing platform

Correct answer: File-sharing platform

A file-sharing platform enables project team members to upload files to and download files from a shared central repository. File-sharing platforms help streamline document access and provide team members with a single source of truth for project documentation. SharePoint, Google Drive, and DropBox are all examples of file-sharing platforms. 

Multi-authoring and editing software enables multiple people to edit a document simultaneously. Typical use cases for multi-authoring and editing software include collaborating on presentations, brainstorming, jointly creating and modifying reports, and co-authoring other project documentation. Using multi-authoring and editing software would help the project team at Acme Inc. jointly edit the presentation while avoiding content conflicts. 

A wiki knowledge base enables collaborative creation, editing, and reading of project documentation. 

Conferencing platforms are software tools that enable hosting of webinars, meetings, conference calls, and live streams for groups of people. 

28.

What stakeholder is typically responsible for gathering and documenting requirements for a project?

  • Business analyst

  • Project manager

  • SME

  • Program manager

Correct answer: Business analyst

Identifying and assessing stakeholder responsibilities is a key aspect of the Initiation phase of a project. Here is a list of common stakeholder types and their roles:

  • Business analyst: responsible for gathering and documenting requirements for a project
  • Project sponsor: a person who has the authority to fund and provide resources to a project, typically the one who approves a project charter
  • Senior Management Team: executives responsible for meeting organizational goals; often responsible for project prioritization and finances
  • Project manager: the person who manages the work related to a project
  • Project Management Office (PMO): a business unit that helps enable a uniform approach to project management across an organization
  • Subject Matter Experts (SMEs): people with knowledge and experience related to a specific domain (subject matter)
  • Customers or end-users: the person or group that receives the output (product or service) from a project
  • Program manager: the person who manages multiple related projects and to whom a project manager typically reports
  • IT Team: the group of three key IT roles related to projects—architects who design IT solutions, developers/engineers who develop solutions (usually with code), and testers / Quality Assurance (QA) representatives who test solutions

29.

Aaron has a couple of assignments on a particular project but is not expected to work on the project full-time from start to finish. 
Which of the following BEST describes Aaron's role in the project? 

  • Functional team member

  • Core team member

  • Express team member

  • Backup team member 

Correct answer: Functional team member

A functional team member (also known as an extended team member) comes into a project for one or two assignments but does not work on the project full-time. Core team members are those involved in the project from start to finish. Express team members and backup team members are made-up terms. 

30.

Which of the following is a standard meeting or ceremony on an Agile team that practices Scrum?

Select all that apply.

  • Retrospective

  • Daily standup

  • Iteration review

  • Lessons learned

Scrum teams have multiple standard meetings and ceremonies throughout the "sprint" (a timebox of one to four weeks). These meetings and ceremonies include a daily standup, an iteration review, and a retrospective.

The daily standup (also known as the Daily Scrum) is a 15-minute or shorter meeting when each team member answers these questions:

  1. "What did I accomplish yesterday?"
  2. "What will I do today?"
  3. "Do I have any issues blocking my work?"

During the iteration review (also known as a sprint review), the team reviews completed backlog items with stakeholders.

During a retrospective, the team examines the progress they have made, what worked well, what did not work well, and how things can be improved.

Lessons learned is not one of the standard Scrum meetings. 

31.

Max is writing the business case for a project. Which of the following does he NOT need to include as a section in the business case?

  • Cash flow techniques

  • Justification

  • Feasibility study results

  • Alternative solutions 

Correct answer: Cash flow techniques

The elements that should be included in a business case are description, justification, alignment to strategic plan, stakeholders, analysis of problem or opportunity, high-level risk analysis, alternative solutions, recommended solution, and feasibility study results. It isn't necessary to outline cash flow techniques in the business case.

32.

What stakeholders have expertise or experience in a specific domain relevant to a project?

  • SMEs

  • PMOs

  • RAM

  • Business analyst

Correct answer: SMEs

Identifying and assessing stakeholder responsibilities is a key aspect of the Initiation phase of a project. Here is a list of common stakeholder types and their roles:

  • Subject Matter Experts (SMEs): people with knowledge and experience related to a specific domain (subject matter)
  • Project sponsor: a person who has the authority to fund and provide resources to a project, typically the one who approves a project charter
  • Senior Management Team: executives responsible for meeting organizational goals; often responsible for project prioritization and finances
  • Business analyst: a person responsible for gathering and documenting requirements for a project
  • Project manager: the person who manages the work related to a project
  • Project Management Office (PMO): a business unit that helps enable a uniform approach to project management across an organization
  • Customers or end-users: the person or group that receives the output (product or service) from a project
  • Program manager: the person who manages multiple related projects and to whom a project manager typically reports
  • IT Team: the group of three key IT roles related to projects—architects who design IT solutions, developers/engineers who develop solutions (usually with code), and testers / Quality Assurance (QA) representatives who test solutions

A Responsibility Assignment Matrix (RAM) is a document, not a stakeholder type. A RAM is typically created during the Initiation phase of the project life cycle. A RAM uses a RACI chart and defines stakeholder responsibilities.

33.

Sean is looking for a way to manage his organization's electronic documents and records from creation to disposal. What type of system would be the BEST option for Sean to implement?

  • EDRMS

  • ERP

  • CRM

  • CMS

Correct answer: EDRMS

An Electronic Document and Record Management System (EDRMS) is a software system that stores an organization's documents electronically. The EDRMS makes it easy to manage electronic documents from creation to disposal and allows the admin to set permissions regulating who can view and edit the documents.

Enterprise Resource Planning (ERP) systems help companies coordinate business activities, such as accounting and HR. Customer Relationship Management (CRM) software helps organizations manage relationships with their current and potential future customers. A Content Management System (CMS) is a type of software that allows users with little or no technical knowledge to create and manage a website.

34.

Which stakeholder group is responsible for writing code to create software related to a project?

  • Developers

  • SMEs

  • Architects 

  • QA

Identifying and assessing stakeholder responsibilities is a key aspect of the Initiation phase of a project. The IT Team is a stakeholder group that includes three key IT roles in CompTIA: 

  • IT architect: a person who designs IT solution
  • Developer (also called engineer): a person who develops solutions (usually with code)
  • Tester / Quality Assurance (QA): a person who tests solutions

Other important roles to know for the CompTIA Project+ exam include:

  • Senior Management Team: executives responsible for meeting organizational goals; often responsible for project prioritization and finances
  • Business analyst: a person responsible for gathering and documenting requirements for a project
  • Project manager: the person who manages the work related to a project
  • Project Management Office (PMO): a business unit that helps enable a uniform approach to project management across an organization
  • Subject Matter Experts (SMEs): people with knowledge and experience related to a specific domain (subject matter)
  • Project sponsor: a person who has the authority to fund and provide resources to a project, typically the one who approves a project charter
  • Customers or end-users: the person or group that receives the output (product or service) from a project
  • Program manager: the person who manages multiple related projects and to whom a project manager typically reports

35.

What type of computer network typically connects devices in the same building?

  • LAN

  • WAN

  • ROM

  • NAS

Correct answer: LAN

A Local Area Network (LAN) typically connects devices within an organization and is a common network type for devices in the same physical location, such as a building. 

A Wide Area Network (WAN) typically connects networks across a larger area. For example, offices in separate cities may be connected via a WAN. 

Read-Only Memory (ROM) is not a type of network but a type of computer memory.

Network-Attached Storage (NAS) is not a type of network but a secondary storage device. 

36.

In Scrum, what is velocity?

  • The amount of work a team can complete in a sprint

  • The amount of time it takes to complete a user story

  • The measure of progress toward completion of the project

  • The number of resources required to clear the backlog 

Correct answer: The amount of work a team can complete in a sprint

In Scrum, velocity is a measure of the amount of work a team can complete in a single sprint. It is typically calculated by summing up the story points of all the completed user stories in the sprint. Velocity is used to help the team plan how much work they can commit to in future sprints, based on their past performance.

Velocity is not a measure of time to complete a user story or the number of resources needed to clear the backlog. Progress toward completion of the project is typically measured using other metrics, such as burnup or burndown charts, not velocity.

37.

You are part of a project in which work is carried out in short, iterative phases called sprints. The project emphasizes daily communication and flexible reassessment of plans as needed. 
Which type of project management is being used in this scenario?

  • Scrum

  • Kanban

  • Lean

  • Waterfall

Correct answer: Scrum

Scrum is a form of Agile project management that emphasizes daily communication and flexibility. Work is carried out in short, iterative phases called sprints. 

Kanban is an Agile scheduling methodology. Lean is another Agile methodology that focuses on making work as efficient as possible and eliminating waste. Waterfall is a step-by-step methodology in which work is completed in order as resources become available.

38.

Which of the following are signs that an Agile methodology is a good choice for a project?

Select all that apply.

  • Uncertain requirements

  • High risk

  • Stable work environment

  • Limited input needed from stakeholders

Agile methodologies are approaches to project management that focus on doing work in small increments that can be completed quickly. Agile methodologies are useful when requirements are uncertain, frequent feedback from stakeholders is needed, the project is high risk, or the work environment is highly dynamic. 

39.

The project team at Acme Inc. needs a form of secondary storage for their LAN that provides high-speed access to data and can scale as the project grows. The IT team has a storage expert that can maintain and administer the solution. Which solution is the BEST fit for the requirements?

  • SAN

  • NAS

  • PMO

  • SME

Correct answer: SAN 

NAS and SAN are the only answers that are forms of secondary storage. 

Network-Attached Storage (NAS) and a Storage-Attached Network (SAN) are two popular examples of secondary storage. Secondary storage is a type of nonvolatile storage that includes storage media such as hard drives, flash drives, and virtual drives. 

NAS is typically cheaper, simpler, and easier to configure than an SAN, while an SAN offers better overall performance and is more scalable. Given the requirements in the question, an SAN is a better solution. 

A Project Management Office (PMO) is a business unit that helps enable a uniform approach to project management across an organization.

A Subject Matter Expert (SME) is a stakeholder with experience or knowledge in a specific domain.

40.

Rosario is a project manager for a project that has recently closed. There is a requirement to retain key project documentation, such as the charter, timelines, and budgets. There are also requirements to ensure the documents are not modified and to keep storage costs low since the documents are likely to be accessed infrequently. What should Rosario do with the documents?

  • Archive them

  • Upload them to a file sharing site

  • Save them to a flash drive

  • Email them to the program manager

Correct answer: Archive them

Archiving documents is the process of placing static (non-changing) documents in long-term storage. Generally, long-term storage options are cheaper than standard storage options and are used for infrequently accessed data. Archiving documents helps meet retention requirements while improving performance for more frequently accessed documents and reducing costs. 

A file-sharing site, a flash drive, or email would not directly meet the requirements described in the question. A file-sharing site may not have an archive function and would not typically restrict changes by default. Saving the files to a flash drive or emailing them to one person is not a reliable way to ensure the documents are available to others in the organization when needed.