CompTIA Project+ Exam Questions

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61.

Which of the following are characteristics of an operation in project management?

Select all that apply.

  • Ongoing and repetitive

  • No specific end date

  • Specific start date

  • Creates something new

An operation is an ongoing task without a specific beginning or end date. Operations are typically repetitive processes required to deliver a product or service. 

A project has a specific start and end date and creates something new. Often, the completion of a project results in a handoff to an operations team that takes care of the ongoing day-to-day tasks to support the new output created by the project.

62.

Which member of the project team would MOST likely be responsible for gathering and documenting the requirements of the project?

  • Business analyst

  • Project manager

  • Project sponsor

  • Subject matter expert

Correct answer: Business analyst

The business analyst is responsible for gathering and documenting the requirements of the project. Business analysts have knowledge and skills related to obtaining requirements by asking pointed questions to stakeholders, probing issues and problems, and recommending solutions. 

The project manager has many responsibilities on the project including managing the project team, managing scope, and communicating with stakeholders and the project team. The project sponsor is responsible for approving and signing the project charter. A Subject Matter Expert (SME) is someone who has expertise and knowledge of how to perform specific work. 

63.

Acme Inc. wants to adopt a cloud-based platform that allows them to install different operating systems without managing the underlying hardware. Which cloud model BEST meets these requirements? 

  • IaaS

  • SaaS

  • PaaS

  • DBaaS

Correct answer: IaaS

Different cloud models offer different levels of control to the end-user. With that control comes additional responsibility and complexity, so it is important to find a balance that meets a team's requirements. The Infrastructure as a Service (IaaS) model gives end-users control down to the operating system level. Therefore, IaaS is the best answer to the question. Here is an overview of different cloud models:

  • Software as a Service (SaaS): The service provider controls applications, data, operating systems, infrastructure, storage, and networking.
  • Platform as a Service (PaaS): The end-user controls applications and data. The service provider controls operating systems, infrastructure, storage, and networking.
  • Infrastructure as a Service (IaaS): The end-user controls applications, data, and operating systems. The service provider controls infrastructure, storage, and networking.

Database as a Service (DBaaS) is a specialized form of XaaS (Anything as a Service) that is similar to PaaS and provides managed database services. 

64.

Which of the following is the PRIMARY benefit of timeboxing in meetings?

  • Encourages focus and prevents meetings from running over

  • Allows for greater flexibility and open discussion

  • Reduces the need for a clear agenda

  • Increases the likelihood of productive discussions

Correct answer: Encourages focus and prevents meetings from running over

Meetings should be timeboxed, which means they should have a designated start and end time. Setting a clear time limit for each item encourages participants to stay focused and avoid going off on tangents. This helps to ensure that all agenda items are discussed within the allocated time, making the meeting more productive overall. 

Timeboxing does not necessarily allow for greater flexibility and open discussion. A clear agenda is still necessary to ensure that all important topics are covered. Productive discussions do not depend only on timeboxing but also on the quality of discussion and participation.

65.

Which of the following is NOT a type of formal communication?

  • Unscheduled phone call from a project manager to a program manager

  • Project kickoff meeting

  • Detailed status report sent to stakeholders 

  • Preplanned team-building session

Correct answer: Unscheduled phone call from a project manager to a program manager

Project communications fall into two high-level groups:

  • Formal communications include key project events like the project kickoff meeting, written reports, and planned events.
  • Informal communications include the various day-to-day communications that occur throughout a project, such as ad hoc phone calls, emails, text messages, and instant messages between project team members.

An unscheduled phone call is an example of ad hoc communication that can be classified as informal communication. The kickoff meeting, status report, and team-building session are all formal communications. 

66.

What set of activities deals with managing contract changes that are contested by one of the parties?

  • Claims administration

  • CCB

  • Scope creep

  • Scrumban 

Correct answer: Claims administration

Claims administration deals with the management of contested changes. Contested changes (also known as disputes, claims, or appeals) typically occur when a vendor disagrees with a change request (e.g., the vendor feels compensation is warranted, but the client does not). 

A Change Control Board (CCB) is a group of stakeholders who approve, reject, or defer change requests.

Scope creep occurs when a project or product is meaningfully changed without accounting for impacts on resourcing, scheduling, or budgeting. 

Scrumban is an Agile methodology.

67.

Which of the following is a characteristic of an operation in project management?

  • Is ongoing and repetitive 

  • Has a specific start and end date

  • Is unique and creates something new

  • Groups together multiple related projects

Correct answer: Is ongoing and repetitive

An operation is an ongoing task without a specific beginning or end date. Operations are typically repetitive processes required to deliver a product or service. 

A project has a specific start and end date and creates something new. Often, the completion of a project results in a handoff to an operations team that takes care of the ongoing day-to-day tasks to support the new output created by the project.

A program is a group of related projects.

68.

In order for something to be considered a project, which of the following must be TRUE?

  • There is a start and end date

  • Completion will take no longer than one year

  • It is ongoing and repetitive

  • It results in tangible goods

Correct answer: There is a start and end date

There is no limit to what is considered a project, but projects must meet certain criteria, such as having a start and end date. 

The time it takes to complete a project can vary drastically from days to years, but there is always a start and end date. Projects are meant to bring about something that has not existed before, but these results do not have to be tangible goods. Business operations are ongoing and repetitive, while projects are unique. 

69.

What are dependencies in project management?

  • Relationships between project activities

  • Limitations of project resources

  • Risks associated with the project

  • The critical path of the project

Correct answer: Relationships between project activities

Dependencies are relationships between project activities in which the completion of one activity depends on the completion of another.

A project's constraints, risks, and critical path do not define its dependencies. 

70.

Project stakeholders can BEST be described as which of the following?

  • Anyone who has a vested interest in the project

  • The project manager and their employees

  • The organization's executive team

  • The individuals who are marked as accountable on the RACI chart

Correct answer: Anyone who has a vested interest in the project

A stakeholder can be described as anyone (individuals or organizations) who has a vested interest in the project.

While the project manager and their employees, the executive team, and the individuals marked as accountable on the RACI chart will likely all be stakeholders, it is not limited to these groups. 

71.

Which of the following is an example of SPII?

  • Taxpayer identification number

  • Zip code

  • Street address

  • First name

Correct answer: Taxpayer identification number

Personally Identifiable Information (PII) is information about an individual that can be used to identify them. Sensitive Personally Identifiable Information (SPII) is a subset of PII that includes data that on its own could identify someone. For example, a street address is PII but not SPII because an address alone does not identify an individual. A Social Security number is SPII because an individual can be identified with just that one piece of information. A taxpayer identification number is another example of SPII that can identify an individual on its own. 

A zip code, street address, or first name alone cannot identify an individual and is not SPII.

72.

Agile teams typically consist of how many team members?

  • 5–11

  • 15–25

  • 30–50

  • 50–100

Correct answer: 5–11

Agile teams are small, self-maintained, and self-managed teams that typically consist of between five and 11 team members. 

Waterfall teams are not limited to a specific size and are generally much larger. 

73.

Acme Inc. has struggled with several complex back-office workflows, such as inventory management and accounting. Instead of using different software solutions for accounting, HR, inventory management, and purchasing, Acme Inc. wants to handle all of their back-office processes on a single software platform. What type of software is BEST suited to meet this requirement?

  • ERP

  • CRM

  • CMS

  • EDRMS

Correct answer: ERP

Enterprise Resource Planning (ERP) software helps streamline back-office workflows such as Human Resources (HR), accounting, finance, purchasing, and inventory management. 

Customer Relationship Management (CRM) software enables organizations to manage relationships and interactions with customers and potential customers. CRMs store data such as contact information, service details, asset information, and purchase information.

A Content Management System (CMS) makes it easy for nontechnical users to build and manage websites and website content. 

An Electronic Document and Record Management System (EDRMS) manages electronic documents and data throughout their life cycles. An EDRMS provides a way to monitor who creates, accesses, modifies, and deletes files and data and who can implement access restrictions.An enterprise resource planning (ERP) software helps streamline back-office workflows such as human resources (HR), accounting, finance, purchasing, and inventory management.

74.

What type of information is typically NOT conveyed during the kickoff meeting?

  • Rewards and celebrations

  • Project overview

  • Introductions

  • Roles and responsibilities 

Correct answer: Rewards and celebrations

Rewards and celebrations are a way to officially recognize and thank team members for their hard work on a project. They should happen in the Closing phase of a project. A celebration helps team members formally recognize the end of a project.

The project overview, introductions, and roles and responsibilities should all be covered in the kickoff meeting. 

75.

A project sponsor typically has what roles and responsibilities in a project? 

Select all that apply.

  • Approve funding

  • Approve the project charter

  • Final decision-making authority

  • Run daily standup meetings

A project sponsor is an influential project stakeholder who can approve funding, is responsible for approving the project charter, and has final decision-making authority if the team is stuck on a decision. A project sponsor does not typically run the daily standup meetings that are common for Agile teams that practice Scrum. 

76.

What is analogous estimating in project management?

  • A technique used to estimate the duration or cost of an activity based on historical data from similar activities

  • A technique used to estimate the duration or cost of an activity by breaking it down into smaller, more manageable components

  • A technique used to estimate the duration or cost of an activity by averaging the estimates of multiple experts

  • A technique used to estimate the duration or cost of an activity by using statistical models and historical data from previous projects that are not directly comparable

Correct answer: A technique used to estimate the duration or cost of an activity based on historical data from similar activities

Analogous estimating is a technique for estimating the duration or cost of an activity by using historical data from similar activities on previous projects. This technique is often used when limited information is available about the activity or when it is not feasible to use other, more precise, estimating techniques.

In bottom-up estimating, an activity is broken down into smaller components and each component is estimated separately. In the Delphi technique, multiple experts provide independent estimates, and those estimates are averaged to arrive at a final estimate. Parametric estimating uses statistical models and historical data to estimate activity duration or cost.

77.

What does a budget burn rate represent? 

  • Rate of spending over time

  • Amount of interest expenditures on a project

  • The number of days until a project reaches profitability 

  • The total budget divided by the total number of stakeholders

Correct answer: Rate of spending over time

A budget burn rate represents a rate of spending over time and is calculated by dividing the total budget by a time period.

For example, a 12-month project with a $120,000 budget has an expected burn rate of $10,000 per month. Actual and expected burn rates are typically visualized on a budget burndown chart. 

Interest expenditures, days to profitability, and total budget divided by number of stakeholders are not directly related to budget burndown charts. 

78.

What is the PRIMARY purpose of resource leveling in project management?

  • To avoid overloading resources on a project

  • To assign resources to tasks as they become available

  • To load resources at the beginning of the project

  • To ensure that resources are used efficiently and effectively

Correct answer: To avoid overloading resources on a project

The primary purpose of resource leveling is to avoid overloading resources on a project. Overloading can lead to delays, burnout, and reduced productivity. Resource leveling helps to distribute the workload evenly among team members and to prevent overburdening of any single team member. Although resource leveling can improve efficiency and effectiveness, that is not its primary purpose. Assigning resources to tasks as they become available is resource assignment, not resource leveling. Loading resources at the beginning of the project is part of resource loading, not resource leveling.

79.

When data within a database is organized in logical and relevant ways so that it can be easily retrieved and modified, that data is considered which of the following? 

  • Structured

  • Unstructured

  • Plaintext

  • Rational

Correct answer: Structured

Databases may consist of structured and unstructured data. Structured data is organized in logical and relevant ways so that it can be easily retrieved and modified. 

Unstructured data does not adhere to any data model. Plaintext means something is not encrypted. Rational is not a term used to describe data types. 

80.

Which of the following is NOT a responsibility of a meeting facilitator?

  • Taking meeting minutes 

  • Making sure that all agenda items are addressed

  • Ensuring that everyone is participating

  • Keeping the meeting within the allotted time frame

Correct answer: Taking meeting minutes

The scribe is responsible for taking meeting minutes, which are notes that capture discussion items, action items, and more. 

The facilitator is responsible for ensuring that all items on the agenda are addressed, ensuring that everyone is participating, and ensuring that the meeting stays within the allotted time frame.